Empowering Spa World with CRM capabilities

How our CRM Consulting services helped in enhancing their legacy software with robust marketing potential.

Spa world had purchased 3 applications from Keap that needed to be integrated with their legacy Pronto software that managed enterprise resource planning (ERP) applications, such as accounting and business intelligence.

They partnered with us to sync Pronto with Keap CRM to empower their software with marketing capabilities. Through multiple consultation sessions, we guided them in utilising the full potential of the CRM and inculcated their entire marketing lifecycle within the infusionsoft/Keap CRM.

Pronto in sync with Keap helped the sales team to close deals more effectively as the CRM provides up to date information to the Pronto software throughout the sales cycle. 


Spa world is the Largest spa & swim spa supplier in the Southern hemisphere. Along with Spa World, Vortex Leisure also owns Spa Store, Banff Spas, Arcadia Spas, Fisher Spas, Lifestyle Spas across 20 countries.

Industry: Retail & eCommerce

Platforms: Keap/Infusionsoft

Services: Strategy & Consultation, CRM Consulting & Development

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